At Pacific Outdoor Living, we saw the need to train our own crews since there is no real training that exists in southern California today. Basically, the guys learn from the other guys and sometimes they can develop some bad habits.
To consistently deliver a very standard product that we can be proud of and our customers will rave about, we needed to develop training courses for each one of our 8 trades: demo, pavers, masonry, carpentry, ponds, pools, irrigation and landscaping.
These courses cover not only the practical aspect of each of the many steps involved in building an outdoor kitchen, pergola or installing a Pavingstone driveway, but the theory behind each one of these steps. The knowledge of “why” something is being done, not just “how”, is necessary to make a complete professional. This results in crew members who can think and do the right thing for the right situation. Our goal in our training process is to provide each crew member with the needed know-how so that they will be able to use judgement when building something. Otherwise, you will get the same-sized footing for a half a dozen different situations, when in fact there should have been a half a dozen different-sized footings.